Product Support

How Can We Help You?

Our commitment to you includes…

Technical Support
 q     Easy to reach – help is a just a phone call away
 q      Rapid response to your questions
 q      Knowledgeable support staff
 q      Professional, courteous and personal attention
 q       Experienced staff current in coagulation trends
 q       Coagulation Forum

Our professional technical support staff is happy to answer your call.

Speak to our laboratory professionals:
Monday – Friday 8:30 a.m. to 5:00 p.m. central time 
800.255.5108 or 913-469-5464
Email:  plasma@kingbiomed.com

Sequestered lots

We store your reagents and ship requested amounts at your convenience.
q       Use one lot number all year for consistent results
q       Call as needed – your reagent lot is ready to ship anytime
q       Pre-schedule shipments to arrive when you prefer
q       Pay as you go - invoices sent only for product shipped 
q       Discounts based on your annual usage
q       Ordering history analysis provided
q       Usage projections and order planning available 
 

It’s EASY to set up…

Just call - we take care of the rest!